Posts Tagged ‘planning’

An epidemic of Munchausen by Charity?

April 1, 2009

This is a public health alert provided for our friends in the funding community: please be aware of a sudden uptick in cases of what can only be called Munchausen by Charity.  Though the Nonprofiteer makes her living through funded consultancies, and therefore stands to profit from outbreaks of the disease, she nonetheless feels compelled to bring this most recent epidemic to the attention of those whose funds are being consumed in fruitless treatment of its symptoms.

Munchausen Syndrome,  as readers may know from exposure to medical dramas, is a mental illness which expresses itself in faking ailments to secure the psychic benefits of being the center of attention.  In Munchausen by Charity, an agency finds itself perpetually inadequate to its tasks, and therefore perpetually in need of consulting services.

While Munchausen by Charity presents in many guises, the version with which the Nonprofiteer is most familiar goes something like this:

The  Board of Directors couldn’t possibly govern the institution without a strategic plan, so it hires a strategic planning consultant, who discovers that the Board is weak.  The Board couldn’t possibly repair that weakness without hiring a Board development consultant, who attempts to shore up the Board with a clearer description of its tasks as well as a group of new members.  The expanded Board couldn’t possibly take on its newly-clarified tasks without hiring a Board trainer, who provides the group with sessions of role-playing in which they can practice those tasks (e.g. asking for money) without ever actually leaving the safe confines of the group.  The trained Board couldn’t possibly go out and ask people for money without hiring a development consultant, who draws pyramid diagrams showing that the biggest gift goes at the top and convenes meetings at which members of the Board try to remember if they’ve ever met anyone with any personal wealth.  And so it goes–on, and on, and on.

What the Munchausen by Charity sufferer is experiencing, of course, is the euphoria of personalized attention divorced from the need to actually do anything oneself.  If this diagnosis sounds harsh, consider that before discovering the Syndrome the Nonprofiteer believed serial consultancies were nothing more than a stalling tactic to delay fundraising, or a futile search for an expert who’d say it could be avoided altogether.  But now she realizes what we’re dealing with is not a trick or a device but an illness, about which we should all be understanding.

If, however, the Nonprofiteer had the financial reins at foundations that give technical assistance grants, she might suggest a limit on the number of funded consultancies–something along the lines of “Three Strikes, You’re Out.”  It only takes two hands to find your ass; it certainly shouldn’t take more than three consultants.

Or perhaps the epidemic will subside by itself–say, by next April Fool’s Day.

h/t Jan Stempel

As befits the eve of an eating holiday: A long spoon*

November 26, 2008

When the Nonprofiteer becomes Queen of the Universe, the following phrase will be eliminated from all discourse at, about and affiliated with nonprofit agencies:

“I’m just playing devil’s advocate here.”

Let’s examine why people use that phrase:

  • Because they have an opinion they know to be unpopular and/or stupid and/or actively revolting to their interlocutors which they’d like to express without having to accept the necessary consequences of owning that opinion, namely, the opprobrium of the people around them.  (See also those who giggle “No offense” after saying something offensive.)
  • Because they like to listen to themselves talk but don’t have anything to contribute to the conversation that hasn’t already been said better.  Solution: say something they don’t actually believe which will restart the discussion and multiply their chances of returning to the center of attention.
  • [Most relevant to the group processes and consensus-building on which nonprofits rely so heavily] Because they delight in interfering with group process and consensus-building.  Either they oppose the consensus that is building (but don’t have the balls to say so) or they’re treating the nonprofit as their personal playground instead of a forum for the completion of actual work.  Key clue?  The words “I’m just playing . . . “.

Suggestion to Executive Directors and Board Presidents: the next time you’re in a meeting and someone says, “I’m just playing devil’s advocate here,” say the following:

“Don’t.”

Suggestion to facilitators who think a roomful of people aren’t thinking about something that needs considering, or are falling into consensus so quickly that it’s not true agreement but merely groupthink: Instead of saying “I’m just playing devil’s advocate, here,” try:

“If [X circumstance] turned out to be false, would that change your mind?”

That’s a polite way of getting people to examine their assumptions without modeling “I’m just playing . . . .” and thus turning the room over to its most disruptive denizen.

———————-

Tomorrow is the Nonprofiteer’s favorite holiday (food without religion: what could be better?).  Publication will resume on Monday, December 1; meanwhile, happy celebrations to all.

_________________________

*When you sup with the devil, bring a long spoon.”


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