Posts Tagged ‘not for profit’

What Price Democracy?

December 27, 2012

There’s an old joke about a man who asks a woman to sleep with him for $1 million. She agrees, whereupon he asks her to sleep with him for $1. “What kind of a girl do you think I am?” asks the woman indignantly. “We’ve settled that,” replies the man, “We’re just arguing about the price.”

This came to the Nonprofiteer’s mind in response to this story about the price of the Broad Foundation’s generosity to the schools of New Jersey. A recent Broad Foundation grant stipulates that it will be available only as long as Chris Christie remains governor.

The Nonprofiteer has often argued that private philanthropy in education (and other areas) is at best a mixed blessing, because it reflects approval of the notion that public assets should be run according to private preferences.   But she never imagined any philanthropy would go this far, offering its generosity only on condition that the public sacrifice its right to choose its own leaders. The question isn’t whether or not Chris Christie is a good governor; the question is whether the Broad Foundation—as opposed to the voters of New Jersey—should get to decide that.

Sure, you can say that no voter is likely to sacrifice his or her rights for a grant of $430,000, but then we’re just arguing about the price. And sure, in form, the voters of New Jersey still hold the power, but the Broad Foundation grant gives them to understand that the cost of exercising their power is losing a lot of money—or, put another way, that the cost of the money is their democratic rights. By comparison, “the vig” (excessive interest rates) charged by organized crime look like a bargain.

Not content with specifying the outcome of an election, the grant’s terms also exempt from disclosure anything having to do with the grant, purporting to provide it with immunity from application of the Federal Freedom of Information Act. Perhaps this was intended to minimize the impact of the grant on voters: What they don’t know can’t influence them. But when the subject of the grant is the most public of concerns—the education of the next generation—a commendable motive doesn’t excuse unacceptable means. Voters need to know on what basis decisions are being made about their schools so that they can change the decision-makers if they disagree. The grant terms are an effort to protect the foundation and its direct beneficiary, the current Republican government of New Jersey, from that straightforward democratic notion.

Defenders of charter schools and other forms of privatization of public schools argue that such restructuring attracts private philanthropy that would not otherwise be available to those schools. That’s probably true, but is that a cost or a benefit? It’s a slippery slope, from good-willed private philanthropy in support of public goals to a system in which private goals predominate—specifically the private goal of eliminating public input (or even public knowledge) from the governance of the public schools.

We could argue about whether the loss of public input would be worth it if the donation were $430 million. But under the current circumstances, just what kind of girl is New Jersey?

A cheap date, apparently.

Dear Nonprofiteer, . . . And we all lived happily ever after, thanks to you!

December 25, 2012

Dear Nonprofiteer,

It was at this time one year ago that I wrote to you about my horrible “School Director” job. Your reply helped me see that it was not only horrible, but hopeless.

For six months, I’d been optimistic in thinking the situation couldn’t possibly be as absurd as it seemed. Surely there was some logical (and legal) explanation for all the things that made my jaw drop, one after another — I just needed to understand how it made sense. (It didn’t.)

I repeatedly asked for clear communications with the board, and for clarity about my relationship with them individually and collectively. That too was sure to happen any day, I thought, and everything would be cleared up and straightened out. (They didn’t tell me when the meetings were scheduled, let alone allow me to speak with them.)

You may recall that the Board Chair was also Artistic Director of the organization and director of the “professional” performing group; also, the highest-paid employee, hour for hour. Yet as a resident of another state, this Uber-Boss was a very rare presence in the building, with no direct knowledge of school operations or clientele.

Worse, all of the other board members were involved in the organization—performer, teacher, parent, etc., so they were ever-present in non-board-member roles. I wondered things like: If a board member is acting in her role as a teacher, must I take orders from her? If a board member is acting in her role as a parent volunteer, must I acquiesce to policies that favor her child? And is the Uber-Boss EVER not the boss of everybody? (Answer: No.)  Like a team of Gladys Kravitzes, they scrutinized me minute-by-minute and gossiped in personal phone calls. (You know the game of “telephone,” where the original statement gets garbled? Like that, except it started out garbled.)

I was a subordinate not worth listening to until the day I resigned. Then they wondered why! (I didn’t bother to explain.)

It stung for a long time, and it still pains me to think about it. I put my heart and soul into my work there, and accomplished a lot for them in a short time. Goodness only knows what was told to faculty and parents, as only one parent has made any contact with me since I left. The organization is in my community, and I dread running into board members in the grocery store. It’s like some special nonprofit arts brand of PTSD.

I only wish I’d had your advice sooner, because you were so right. My “normal” is back to normal, free from being bossed, berated and belittled. I work with wonderfully creative people, with mutual respect and appreciation, and make more money with far fewer hours and none of the stress. And when “Board of Directors Horror Stories” come up among colleagues, I can top them all. Easily.

Thank you for helping me restore my sanity! It’s been a good year, and no doubt 2013 will be even better. Signed,

Happily No Longer Hanging

Dear Happily:

That’s terrific–”some special nonprofit arts brand of PTSD.” Over Christmas dinner the Nonprofiteer was telling her own tragic story of working in the nonprofit arts world, and though it’s been nearly 30 years, she can taste the bile in her throat every time the subject comes up. So don’t be surprised if you’re not fully recovered a mere six months later.

The other really powerful observation you’ve made is that you weren’t worth listening to until you resigned. It’s not clear why nonprofit Boards are so frequently deaf until it’s too late, but it’s certainly the case; and then they wonder why they have trouble keeping personnel!

Finally, you’ve offered a word to the wise: nonprofit arts Boards dominated by people whose primary connection to the organization is through their non-Board roles are nonprofit arts Boards looking for trouble. If roles and responsibilities aren’t clear, nothing gets done and everyone blames everyone else. People should have to choose how they want to be involved in the organization; and, if the artists’ fear is that the Board will take the group away from them, the artists should arrange to be represented on the Board—but as a group, not as individuals. Representing your fellow artists is one thing; feathering your own nest is something else, and the latter is conduct unbecoming a Board member.

Dear Nonprofiteer, If a Board member’s gift falls before year-end, does it make a sound?

November 30, 2012

Dear Nonprofiteer,

I serve on the board of a nonprofit. 100% of our board gives in some form monetarily throughout the year through event sponsorship, general giving, donations at events, etc. With all the year-round giving, many of us were not making a gift to the annual appeal. Recently, we were informed that funders look at what percentage of our organization’s annual appeal total comes from board members. This has the board scrambling to make sure everyone gives a significant sum here at year’s end. It also has many of us questioning the timing of our gifts for the next year. Do we not sponsor the gala or give to summer programs, but instead save that donation for the annual appeal? There is only so much to give for many of us.

While I know that funders want 100% of board members to give, the desire for that giving to come in the form of the annual appeal is new to me. I find it especially surprising that they would ask what percentage of the annual appeal comes from board members. Have you heard about this stipulation? Is it widespread?

Obviously we all want what is in the best interest for our organization to be positioned for future funding. However, I don’t want to lose the help and momentum the organization gets from year-round board giving if it isn’t necessary.

Signed, Surprised and Scrambling

Dear Surprised:

First, let the Nonprofiteer congratulate you on having a Board that gives 100%. It’s bizarre to imagine that some additional hurdle should be placed in the way of a Board which has already cleared that one. Institutional funders are notorious for always asking for one more thing; but this hoop is a brand-new one.

The Nonprofiteer suspects that what we have here is a failure to communicate*—that is, a misunderstanding of what the funder actually wants to know. If the program officer asks (or the guidelines say) “What percentage of your annual fund comes from your Board members?” the English translation is most likely, “What percentage of your annual donated income comes from your Board members?” NOT “Which appeal do your Board members respond to?”

The funder’s concern may be for institutions whose Boards donate 75% of the group’s contributed income, reflecting a failure to reach out into the broader stakeholder community. Conversely, the funder—which mostly doesn’t deal with Boards as generous and active as yours—wants to know if Board member donations are significant or merely pro forma: if every single member of the Board gave $1, that wouldn’t be the kind of Board participation the foundation wants to see, or intends to spark through its inquiry.

If in fact the funder cares about the Board’s response rate to the annual appeal, meaning the end-of-year solicitation letter, this is a classic example of a wider problem in the nonprofit community: the “it doesn’t count” syndrome. Oh, members of your Board buy and sell tickets to the benefit event? “It doesn’t count” because there might be something involved in the transaction beyond a straightforward check and tax receipt. “It doesn’t count” syndrome leaves Board members feeling unappreciated and nonprofit executives feeling unsupported; so repeat after the Nonprofiteer: money is fungible; IT ALL COUNTS.

And if the funder disagrees: so the funder is stupid! Having money is no guarantee of having brains, and that’s as true in the philanthropic sector as anywhere else, though it’s harder to remember when we’re spending all our time trying to please people with money.

The Nonprofiteer’s advice: call the program officer and say, “Do I understand you want to know what percentage of the response to our end-of-year solicitation letter—what we call the annual appeal—comes from the Board, or do you just want to know what percentage of our annual contribution income is donated by the Board?” If s/he really means the former, then yes, just shift the timing of your contributions in future years.

“Teach your funders well . . . . just look at them and sigh, and know they” don’t understand you at all.**

——————————–
*Cool Hand Luke
**Crosby, Stills, Nash and Young: “Teach Your Children”

Giving Tuesday: A Holiday Tradition Worth Creating

November 27, 2012

This is glorious: someone figuring out how to divert some of that pointless holiday shopping into social good.  Go bust some charity’s door today!

From Law Students to Nonprofit Trustees

November 26, 2012
And now a word from the Nonprofiteer’s favorite guest poster, Lesley Rosenthal of Lincoln Center in New York:

Making the rounds at law schools for Good Counsel: Meeting the Legal Needs of Nonprofits, I’m heartened to meet so many students interested in serving on charities boards in their communities.  My recent talk at Harvard Law School about how law students and young lawyers can start preparing for the trustee role is available here.

Dear Nonprofiteer, How do we reach consensus on our Executive Director’s performance while preserving every Board member’s perspective?

November 20, 2012

Dear Nonprofiteer:

What is the best way for a Board to review its Executive Director?  Our current review process involves each Board member’s completing a review of the ED and then our Board president’s “averaging” the reviews (without further debate or discussion from the Board) into the final document.  While this is an effort at broad input, in reality it results in producing only the most general review, with minority viewpoints often dropped.

As  Board treasurer I work with the staff and Executive Director often in different ways than other Board members and this give me the opportunity to see areas of weakness and strength others may not see.    Likewise I’m sure other Board members, due to their unique positions of involvement, are seeing still different weaknesses and strengths but because their observations may not be those of the majority,  they never make it into the final report.

Signed,  Minority Report

Dear Minority:

You’ve put your finger on an important but oft-neglected aspect of nonprofit management: the need (as in the wider political arena) to protect the rights of the minority while preserving democratic governance by a majority.  Nonprofit Board members are often so averse to conflict that they unintentionally shut down opposition—even their own—to preserve the illusion of unity, or at least consensus.

But it’s not consensus if it doesn’t include acknowledgement of minority opinions, particularly when those opinions are informed by special expertise.   Board members are charged with governing agencies, which largely means overseeing the work of the Executive Director.  Many Board members ask how that’s possible when everything they know about the agency comes from that selfsame Executive Director; and the only good answer is to secure information from within the Board itself.

As Treasurer, you know whether the ED is a spendthrift or a penny-pincher; whether s/he manages cash flow well or whether every month is a festival of white knuckles; whether s/he is carrying the appropriate share (or much more, or much less) of the fundraising burden.  If you don’t share these data with the rest of the Board, all the other members are operating in needless dark.

The Nonprofiteer suggests that you propose to the Board president a relatively minor modification of the current approach:  that after s/he’s crafted what’s designed to be a consensus report on the Board’s behalf, s/he bring it back to the Board for final approval.  At that time, every Board member should get to see the comments of every other Board member, which enhances the likelihood that someone will say, “Wait a minute–we can’t gloss over these comments about how the Executive Director abuses the staff in public.”

The Board president probably wants to make sure that the ED isn’t getting feedback from all directions, because that sort of cacophony is to no one’s benefit.  That’s a fine goal, but it should be balanced with the goal of making the ED’s review as comprehensive and nuanced as possible.  Your agency’s decision to gather all the Board feedback gets you half the distance to the goal line; sharing and incorporating that input as a group will earn you a touchdown.

Dear Nonprofiteer, If I’m not supposed to know about it, how can I complain about it?

October 29, 2012
Dear Nonprofiteer:My wife is the development director for a nonprofit animal welfare organization. I am a dues-paying member of the group, which entitles me to a vote, and to have input at group meetings.

Is it improper for me to express my concern to the board members about policies and practices I have a problem with? My wife has asked me not to, and I understand why.

Last year, I was chairman of the group’s nominations committee. We were charged with recruiting and vetting potential candidates for our board of directors. The application process involved assessing the candidate’s background, skills, network and, not to put too fine a point on it, access to people with deep pockets. This year, the chair of the board made a decision on her own to revise the board member application so that it more closely resembled the application our prospective volunteers fill out. I also have a problem with the fact that all the nomination committee members this year are also board members. I’m not saying that our present board is completely dysfunctional, but even so, I would think that if even if a partially dysfunctional board is picking out its own replacements, that’s like perpetuating the problem.

There are other problems I have with the group, but those two are ones I feel strongly about. The problem is that I wouldn’t know this information except through my wife, because board meetings are not open to the general membership. Even employees aren’t allowed to attend unless they are invited or ask for (and are granted) a spot on the agenda. That’s another thing I have a problem with.

What is my recourse?

Signed, On the Outside Looking In
Dear Outside:
The real question is, what recourse do members have when the Board of Directors is leading the organization in a manner unsatisfactory to its members?  And that in turn is dependent on the group’s bylaws.  From what you’ve reported, the Nonprofiteer gathers that the organization is Board-governed rather than member-governed, meaning that members have very little power.  You say you have “a vote . . . and input at group meetings;” but it seems that votes at group meetings aren’t binding on the Board of Directors, which holds the real power.
But even if the group can overrule the Board of Directors, you’re only one member of the group.  Your “recourse,” such as it is, is to persuade your fellow members that something is rotten on the Board, and secure a group resolution (binding or not) proposing that the Board Nominating Committee include members who are not on the Board and/or that the Board members’ job description be revised to emphasize the need to give and raise funds.
But you say you wouldn’t know about the membership of the Board Nominating Committee, or the revision of the Board members’ job description, except through your wife.  That strikes the Nonprofiteer as bizarre: neither of these things can be considered confidential.  So you’re well within your rights, as a member of the group, to say to other group members, “We don’t even know who’s on the Nominating Committee, or what they’re looking for—how come?” and to petition the Board to release this information.  That way you’re asking a question that any group member would ask—”Who’s being recruited to the Board, to do what, and by whom?”—and not breaching the confidentiality of Board-meeting conversation.
On your general point: most nonprofit Boards are self-renewing, recruiting new members through a committee of old members.  It’s a best practice to have the Nominating Committee chaired by someone who’s leaving the Board rather than someone who’s staying on it, and it’s probably also a good idea to have the Nominating Committee include representation of the organization’s various constituencies (including, in your case, the group); but there’s nothing suspicious or untoward about an all-Board Board Nominating Committee.
In sum: don’t express your opinions to Board members, particularly concerning things you’re not supposed to know.  DO express your opinions to fellow group members, and if you’d like to know who’s on the Board Nominating Committee and what they’re looking for, secure a group resolution to that effect and have it presented to the Board as an inquiry by the collective.
In other words: don’t embarrass your wife.  Her income is at stake.

A useful resource

October 19, 2012

The Nonprofiteer has been fascinated for the past several years by the uses nonprofits make—or fail to make—of highly-skilled volunteers, and has given a fair amount of advice on the subject to whomever will listen.  But she’d be hard-pressed to produce a more careful, lucid, step-by-step account of high-skills volunteer management than that provided by Aaron Hurst of the Taproot Foundation in the new Jossey-Bass Guidebook Powered By Pro Bono.  It includes worksheets to help clients develop projects that are suitable for volunteer assistance (and to identify those that aren’t); instructions on how and why to act like a paying client; and much, much more. 

The only material omission is a discussion of how paid personnel feel about, and deal with, free assistance.  As this must surely be a hot topic at an institution devoted to providing agencies with unpaid labor, the omission must be deliberate, but is probably unwise.  Dealing with resentful staff is part of managing any high-skills volunteer project.

Still, if you’re a hard-pressed Executive Director (or Program Director, or Volunteer Coordinator), this will be the best $34.95 you could spend.

Dear Nonprofiteer, Can a donor dictate the use of her gift? How about if she’s the Executive Director? How about if she’s also on the Board?

October 11, 2012

Dear Nonprofiteer:

I was wondering if it is ethical for an Executive Director to donate to the organization she runs, designating her donation to bonuses or pay raises for the employees that work for her.  She is not paid, thus can remain on our Board.  Seems like a conflict to me.

Signed, Wondering

Dear Wondering:

The Nonprofiteer sees a conflict of interest in the situation you describe, all right, but it doesn’t have to do with the donation.  Any donor can specify the use to be made of his/her gift, and if those terms strike the recipient organization as too onerous it can simply refuse the gift.  A donation from a foundation restricted to paying the salary of a particular staff member—or to giving salary increases to staff members across the board—would be unexceptionable, and in fact would represent a refreshing understanding by the foundation community that people who work for nonprofits need to clothe their kids and pay mortgages, too.

But.

When the donor is the Executive Director, a gift of this kind might be seen as a way of buying (as opposed to earning) loyalty from the staff.  On the other hand, who’s in a better position than the ED to know that her staff members are overworked and underpaid?

But.

It’s the job of the Board to create and implement the agency’s budget, a budget which presumably includes a line item for staff salaries.  It isn’t really kosher for the Executive Director to unilaterally override this governance decision by whipping out her checkbook.

But.

If there’s a consensus on the Board that the staff is underpaid, and/or that it’s time for a raise if only there were money,  the Executive Director’s decision to alleviate that situation (and capacity to do so) should be as welcome as a similar decision by any other donor.

But.

The Nonprofiteer doesn’t understand “She is not paid, thus can remain on our Board.”  The Executive Director, regardless of her compensation status, should serve as an ex officio member of the Board—that is, a Board member by virtue of her position and not in her individual capacity.   If the Executive Director was on the Board first, she should have resigned when she took on the duties of Executive Director.  The Board’s power is concentrated largely in its ability to evaluate, hire and fire the Executive Director, and if necessary to go into executive session to do so—that is, to kick the ED out of the room.  But if the ED remains a Board member, she can’t be removed from the room, therefore she can’t be discussed frankly, therefore she probably can’t be removed, therefore the Board has no power at all.

So the conflict is between the ED-qua-ED and the ED-qua-Board member.  These two roles cannot coexist, and the balance of the Board should demand that the ED choose one or the other.  This is why it’s not even a good idea to permit a Board member to serve as ED on an interim basis—because the “interim” tends to become the “interminable” without anybody’s noticing.

So.

Now we’re back to the question of the gift.  If the ED remains on the Board, her contribution should be counted toward her mandatory give-or-get; but first the balance of the Board should vote on whether to accept the gift with the conditions she’s attached to it.  The ED-Board member, naturally, would recuse herself from this decision on the grounds that she—what?—has a conflict of interest, in this case between her role on the Board and her role as an individual donor to the agency.

By the same token, if the ED leaves the Board but remains at the agency, the Board once again has the right (and the obligation) to vote on whether to accept the gift she’s offered with the conditions she’s attached to it.  Naturally, this discussion would take place in executive session, with the ED excused from the room.  If Board members think this is a great opportunity to enhance compensation, they should accept; if they think this is a sneaky maneuver to undermine their budget authority, they should reject; but in any case the ED has no right to have her gift accepted unless and until the Board approves it.

To review: the question of the ethics of the donation doesn’t even arise unless the Board neglects its fiduciary obligation to evaluate gifts for unacceptable conditions.  The questionable ethics here are those of all concerned—Board members and ED/Board member alike—in permitting one person to fill two roles.

Once you’ve given someone a disproportionate share of power, you can’t be surprised when she makes a play for a further disproportionate share of power, in this case by brandishing a checkbook.  But the power to prevent the gift lies in the hands of the remainder of the Board, and if they fail to exercise it, they’re the ones whose ethics are questionable.

Take me to the PILOT, once more with feeling

October 9, 2012

Here’s a new wrinkle in the ever-popular saga “Taxation of the Tax Exempt”: members of the Scranton City Council threaten to withhold zoning changes from owners of tax-exempt property unless they make “voluntary” PILOTS (Payments In Lieu Of Taxation).  The Nonprofiteer has long been open to the notion that non-charitable tax-exempt organizations should have to pay property taxes, even as she acknowledges that the definition of  “charitable” remains contested.

But let’s settle these issues in open political debate, with nonprofits able to make their case that they are truly charitable, and/or that their contribution to the public good entitles them to property tax exemption whether or not they’re charitable in some strict definition of the word.  Let’s not torture the concept of “voluntary” by suggesting that a payment extorted in return for rezoning is somehow a free-will contribution to the public fisc.

Cross-posted to samefacts.com


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