Posts Tagged ‘labor’

Dear Nonprofiteer, If I want higher wages will you tell me what to do?*

April 17, 2012

Dear Nonprofiteer:

I work at a major environmental NGO.   I am well compensated, but I can’t help but think my colleagues and others in the sector (I did not always used to be so well compensated) would benefit from Unionization.

What unions exist for non-profit employees? How could we make more?

Signed, In Solidarity

Dear Solidarity:

It does you credit that you remain concerned about the poorly-paid even after you’ve left their number.  But the question you raise can only be answered with a frustrating, “It depends.”

Individual circumstances dictate whether any particular nonprofit would benefit from a union.  Certainly nonprofit employees are a resource for unions looking to grow—our institutions are rooted in the community and therefore unlikely to pick up and move to Dixie (or China) when the union comes to call.  But whether unions are a resource for nonprofit employees looking to grow is a separate question.

If the morale at an agency is poor, and a significant component of that morale is poor wages, hours, benefits and working conditions, then talking union only makes sense.  But if morale is poor because the Executive Director is a dingbat, then unionizing is pretty much beside the point.  And if morale at an agency is high, then there’s unlikely to be much support for the idea of bringing in a third party to mediate between the working and the worked-for—particularly as the organizing process can be so disruptive and embittering.  That’s not a rap on the unions: you’re going to have disruption in any context requiring the taking of sides, whether the subject is program expansion or relocation or mission creep—or union representation.

The issue is certainly not that there aren’t enough unions organizing in the sector, though they may not be organizing enough.  The Service Employees International Union, the American Federation of Teachers, the Association of Federal, State, County and Municipal Employees and even the Teamsters have taken their turns organizing nonprofits, often following jobs government agencies have chosen to outsource.  (See the Nonprofiteer’s earlier discussion of the “progress” from government employees [unionized] to nonprofit employees [non-union, at least at first] to faith-based employees [presumably too holy to strike].)  So we don’t need to “make more” unions; we need to encourage more nonprofits to adopt either significant improvements to compensation, benefits and work rules or a relationship with a union designed to provide those significant improvements.

If you can get from a nonprofit Board of Directors the improvement in wages and working conditions you want, there’s no need to go union.  But those Boards of Directors are apt to be resistant to your demands, because they regard it as their fiduciary duty to direct money to programs rather than to the salaries of the people who run those programs.  (If this strikes you as a distinction without a difference, you’re completely correct—but you’re also obviously unfamiliar with the rhetoric of charities and their funders.)  Or they might resist your demands just because they’re lazy and don’t want to raise money.

In either case of resistance, having a union organizer in your back pocket (or at least on speed dial) may be what’s necessary to get the Board’s genuine attention.  Just as the prospect of being hanged concentrates a man’s mind wonderfully, so the prospect of being unionized concentrates the minds of charity Boards.

(A rigorous research paper on the subject reported that nonprofit organizing drives succeed more often than those at for-profits.  But does that mean that nonprofit employees’ sense of social justice makes them/us more receptive to unions, or just that unions don’t bother to organize at nonprofits til they can see it’s going to be a slam-dunk?)

The Nonprofiteer always snorts when she hears employers talk about how it would be a shame to insert a stranger between them and their employees, who are just like family.  Especially at nonprofits, if a workplace is like a family, it’s generally like the family in Long Day’s Journey Into Night.  But small and medium-sized nonprofits do have a uniquely porous relationship between management and labor, as well as between management and governance; and a union, or even a failed organizing drive, will disrupt that once and for all.

Thus, unions make the most sense at the largest nonprofits (the hospitals and universities), which are practically indistinguishable from for-profits.  At smaller agencies they may make sense, but only if employees are already up in arms, and only if there’s blood left in the turnip.

Oh, and only if fresh employees will be hard to find.  It’s illegal to fire someone for union organizing but you can be made uncomfortable enough to quit, and that may be a higher price than you’re willing to pay to make sure your fellows can send their children to college.  Or perhaps not.

Solidarity forever!

———————

See Talkin’ Union

Dear Nonprofiteer, Who’s really to blame for bogus job descriptions and pathetic salaries?

April 5, 2012

Dear Nonprofiteer,

I was hoping you might be willing to follow up on your last post on your blog because I felt it was incredibly powerful. I hope it is being reblogged and reposted as much as it should.

What does a professional do when they see a job that sounds amazing but the salary is lowballed? Do you address it in a cover letter, if they gave an insultingly low number outright in the job description? What about when it sounds great and you get an interview and they make an offer and it is $15K less than what’s in line with the position? I know anyone can just simply decline, which I’ve done myself.

But I feel like leaders in the sector have a duty to say something, to help move towards realigning expectations of founders and staff who offer insultingly low pay, especially for organizations that offer critical services that honestly won’t select themselves out of the sector. What are your thoughts on this?

It doesn’t seem like we’re at a transparency point in the sector where we can say, “If you want the best candidate for the position you have to pay competitive wages, if you want the fourth or fifth best or most desperate candidate, you can get away with what you’re offering.”

Of course, I feel particularly stung after two painful lowball offers in the past four months that I’ve had to turn down, but that’s sort of beside the point. I never realized that this was such a pervasive problem. It seems especially bad in Chicago, for whatever reason, compared with my compatriots in DC, SF, and Seattle.

Sincerely, Looking at the Bigger Picture

Dear Looking,

The Nonprofiteer understands there to be two parts to your question.  The first is, “What is a professional to do when faced with an unacceptably low salary offer?”   The answer to this is that you have nothing to lose (but your chains) by responding—in person or in writing—”I realize you may not be as familiar with the nonprofit job market as I am, given that your agency only looks for an Executive Director once every many years; but the amount you’re offering isn’t suitable to the position you’ve described.  The range is more like [and then cite the minimum you'd accept and the maximum you can really envision].”  There are only two possible answers to this: “Well, we don’t have that kind of money and don’t intend to get it,” in which case you know you’re dealing with a Board of Directors you wouldn’t be able to manage anyway; or “Oh, really?  Well, is there any way we can make this work?” in which case you’re suddenly negotiating.

There’s no need to say, or even think, that an offer is insulting: if you can’t assume good faith on the part of agencies, at least recall that they derive no benefit from insulting prospective employees.  Though it feels otherwise, no one is commenting on your qualifications by offering you a low salary.  They’re simply hoping they can get someone great for cheap, which if you think about it is the entire nonprofit model.  So consider yourself someone whose first task is to educate your prospective employer about how things ought to work.  Again, if the employer is uninterested in that education, good riddance to bad rubbish; whereas if it’s interested, you may actually be able to get to ‘yes.’

But your second question is of much broader application: What would it take for the sector to begin to offer wages that are appropriate to the skill level being sought?  And the answer to that, as to most questions about how to fix nonprofits, is ‘more money and more understanding from big institutional funders.’  As long as foundations and social venture capitalists pound the drum for a strict ceiling on administrative expenses, nonprofits will continue to skimp on paying for talent.  The people with money are the thought leaders in the sector (isn’t that always the way?), and they’ve made it acceptable to answer reasonable salary demands with the enraging, “Well, no one goes into nonprofit work to get rich.”

Take a look at Watkins Uiberall’s excellent comparative compensation survey from 2010.  Though it’s from Tennessee and from two years ago, it will provide a basis for conversation about what’s appropriate for many jobs in the sector.  As data like these are spread (including by prospective employees), employers will come to understand the way things really work, vs. their fantasy of hiring President Obama for a community organizer’s stipend.

Nonprofit Boards, meanwhile, should consider the non-trivial possibility that shorting their employees on salary and benefits will ultimately lead to a unionization drive.  The Nonprofiteer is a union girl herself, but most Boards of Directors and nonprofit managers don’t agree.  So somewhere in any conversation about salaries one might gently slide in the question, “If your pay scale is so low, how do you avoid the unions?”  You won’t get an answer but you’ll be providing food for thought, and the longer employers chew on it the less chintzy they’ll be.


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